MEP – Manufacturing Extension Partnerships
ProCertX is a SaaS Cloud based Learning Management System (LMS) that is focused on providing services to Manufacturing Extension Partnerships (MEP) that are looking to expand their training relationships with their customers by offering a broad range of training opportunities under their own branded training portal. ProCertX delivers Computer/Web based Training (CBT) content from from in-house generated content or 3rd party content providers via content syndication. All course content is setup a single time within ProCertX for all of our clients to utilize on an approval basis. ProCertX honors 3rd party provider’s contractual obligations for each of our clients by having the ability to pass Company Account/Contract IDs through to the 3rd party provider on a per customer basis.
ProCertX allows customers the ability to have a new account established on our platform in a very short timeframe. With traditional LMS’s customers typically have to first setup their LMS and then work with each of the 3rd party content providers individually which may require many months of implementation. This is a huge barrier as most Associations and MEPs don’t have the technical resources available. Their end result is typically a patchwork of vendors (EventBrite, CVENT, other 3rd Parties) they send their customers to without ever having an entire view of the training activity of each of their customers and customer/students while losing their brand identity. By having all training activity registered and tracked via ProCertX our customers have a complete view of all activity by each Company they work with and every student training session. This allows for complete roll-up of reporting activity allowing MEPs to easily generate annual reporting statistics.
The ProCertX eCommerce platform allows customers to:
- Create customized learning paths on a per customer/student basis
- Manage and deliver training thru CBT’s, Distance Learning, and Classroom Experiences
- Incorporate training content from our multiple provider course catalog as well as their own.
- Track all training and certification on a per user basis along with a QR coded profile for instant verification of training completion.
- Notification system to identify when a user’s certification is expiring.
- Process payment transactions, cancellations, and refunds
- Utilize Business Intelligence analytics providing a complete view of all training activity across all training types (Classroom, Distance Learning, and CBT)
ProCertX is the eCommerce engine for our clients training payment needs. Each MEP will set their own prices, cancellation and refund policies for each Course managed within our platform. The cancellation and refund policies provide fine grained control over when/if a customer is allowed to cancel (based on days/hours prior to the course) as well as the refund they will get whether it is a flat amount, percentage, or anything at all.
The funds collected by an MEP are managed solely by the MEP and go directly to the MEP. ProCertX is simply facilitating the transaction through our systems.
Any contracts held by an MEP with a 3rd party content provider are responsible for any charges allocated to them by the content provider. ProCertX provides MEP customers detailed financial transactions that allow an MEP to reconcile their monthly invoice statements from the 3rd party content provider.
ProCertX serves content through the use of SCORM1.2 or xAPI packages from a 3rd Party Content Provider. All content including branding and contact/support information from the provider is streamed directly from the content provider. Any changes that a 3rd party content provider makes to their training packages is automatically reflected upon the next launch of the training package.